Zoom’s two-factor authentication settings now support Time-based One-Time Password (TOTP) protocol such as Google Authenticator, Microsoft Authenticator or FreeOTP. Users can also set it so that all participants need to be verified by a human before being given access to a meeting. Today, all calls, including any shared content, features 256-bit TLS encryption. In the past, Zoom was caught not having promised levels of security for calls made through the service but has since rectified that situation. Events can even be streamed to popular social media platforms like Facebook and Zoom also now supports Google Calendar for inviting participants and tracking meeting times. This enables things like press conferences, webinars, and virtual learning tools well beyond a standard one-to-one video call. Each call can also accommodate up to 10,000 non-participating viewers. It remains one of the most scalable platforms on the market, allowing up to 1,000 video participants in a call, all of which can share their screens and collaborate.
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Almost anyone can download the application for Windows, Mac, Linux, Android or iOS and begin collaborating. One of the reasons for the popularity of the Zoom platform is that it’s so simple to use. This was true even before the pandemic, but recent reports say the service has grown by millions of users over the past two years. Zoom starts the list of video collaboration platforms because it’s one of the most popular. We looked at the top video chat applications to see what security features they offer organizations and their new hybrid workforces.
Video chat applications can bridge that gap, but only if they are reliable, easy to use and secure. The trick to making a hybrid environment work effectively is having good collaboration and conferencing applications so that it doesn’t matter how many workers are physically in a room at the office and how many are working from home or elsewhere. Most likely, many organizations will settle on a hybrid workforce, where some employees come into the office every day, some telework on certain days, and some are full-time telecommuters. This has led many organizations to declare that teleworking in some form would continue, even after the pandemic is defeated. At the same time, other factors like customer satisfaction and worker happiness surged. Productivity in most cases increased or stayed the same. After the pandemic, up to 44% of people telecommuted full-time every day. According to Statista, only 17% of workers in the United States telecommuted even a little prior to the pandemic. This required a move to cloud-based infrastructures, mobile applications and good collaboration and conferencing tools.
The COVID-19 pandemic forced companies to scramble to accommodate employees suddenly working from home.
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